---
title: How To Update Appointment Settings
description: Learn how to update the Appointment Settings in the BetterBot Dashboard.
---

[Skip to content](https://bettersupport.betterbot.ai/knowledge/how-to-update-appointment-settings#main-content)

[Submit Support Ticket](https://bettersupport.betterbot.ai/knowledge/kb-tickets/new?hsLang=en)

![BB-logo-green-3.jpg\]](https://bettersupport.betterbot.ai/hs-fs/hubfs/BB-logo-green-3.jpg?height=40&name=BB-logo-green-3.jpg)

- [Default HubSpot Blog](https://betterbot-7078181.hs-sites.com/blog)

Open main navigation

Close main navigation

- [Default HubSpot Blog](https://betterbot-7078181.hs-sites.com/blog)
- [Submit Support Ticket](https://bettersupport.betterbot.ai/knowledge/kb-tickets/new)
- Betterbot.com

 Betterbot.com

 Welcome to BetterKnowledge Base

- There are no suggestions because the search field is empty.

1. [BetterKnowledge Base](https://bettersupport.betterbot.ai/knowledge?hsLang=en)
2. [BetterTutorials](https://bettersupport.betterbot.ai/knowledge/bettertutorials?hsLang=en)
3. [BetterBot Chat Dashboard](https://bettersupport.betterbot.ai/knowledge/bettertutorials?hsLang=en#betterbot-chat-dashboard)

# How To Update Appointment Settings

## Learn how to update the Appointment Settings in the BetterBot Dashboard.

This video demonstrates how to update property Appointment Settings, enabling the bot to share them with prospective residents.

<iframe src="https://www.loom.com/embed/2498097a19c04497a46c0113802b2d0c" frameborder="0" webkitallowfullscreen="" mozallowfullscreen="" allowfullscreen style="position: absolute; top: 0; left: 0; width: 100%; height: 100%;"></iframe>

The following covers how to update settings for various appointment types, including:

- In-person
- Phone
- Self-guided
- Live video

First, come to the side menu and select "Personalize" and then "Appointments".

![Screen Shot 2022-01-27 at 3.22.57 PM](https://bettersupport.betterbot.ai/hs-fs/hubfs/Screen%20Shot%202022-01-27%20at%203.22.57%20PM.png?width=262&name=Screen%20Shot%202022-01-27%20at%203.22.57%20PM.png)

In this section, there is the option to edit all the different types of appointments: In-Person, Phone, Self-Guided, and Live Video tours. Choose the type of appointment to edit.

![Screen Shot 2022-01-27 at 3.23.44 PM](https://bettersupport.betterbot.ai/hs-fs/hubfs/Screen%20Shot%202022-01-27%20at%203.23.44%20PM.png?width=213&name=Screen%20Shot%202022-01-27%20at%203.23.44%20PM.png)

At the top, you will see the option to turn each of these settings on or off.

![Screen Shot 2022-01-27 at 3.24.09 PM](https://bettersupport.betterbot.ai/hs-fs/hubfs/Screen%20Shot%202022-01-27%20at%203.24.09%20PM.png?width=397&name=Screen%20Shot%202022-01-27%20at%203.24.09%20PM.png)

In this section, one can fine-tune appointment details such as tour length, appointments per time slot, and the team's heads-up time. The daily tour scheduling limit can also be adjusted. 

![Screen Shot 2022-01-27 at 3.24.14 PM](https://bettersupport.betterbot.ai/hs-fs/hubfs/Screen%20Shot%202022-01-27%20at%203.24.14%20PM.png?width=404&name=Screen%20Shot%202022-01-27%20at%203.24.14%20PM.png)

This section is to update office hours, should they ever change. 

![Screen Shot 2022-01-27 at 3.24.22 PM](https://bettersupport.betterbot.ai/hs-fs/hubfs/Screen%20Shot%202022-01-27%20at%203.24.22%20PM.png?width=433&name=Screen%20Shot%202022-01-27%20at%203.24.22%20PM.png)

In the AGENTS section, community leasing agents can be updated if the preference is to schedule appointments with a specific person."

![Screenshot 2023-09-22 at 11.18.52 AM](https://bettersupport.betterbot.ai/hs-fs/hubfs/Screenshot%202023-09-22%20at%2011.18.52%20AM.png?width=688&height=234&name=Screenshot%202023-09-22%20at%2011.18.52%20AM.png)

For further questions about appointment settings, email [support@betterbot.com](mailto:support@betterbot.com). 

- [BetterBot FAQs](https://bettersupport.betterbot.ai/knowledge/betterbot-faqs?hsLang=en#main-content)

    - [Types of Bots and Content Required](https://bettersupport.betterbot.ai/knowledge/betterbot-faqs?hsLang=en#types-of-bots-and-content-required)
- [BetterTutorials](https://bettersupport.betterbot.ai/knowledge/bettertutorials?hsLang=en#main-content)

    - [BetterBot Dashboard](https://bettersupport.betterbot.ai/knowledge/bettertutorials?hsLang=en#betterbot-dashboard)
    - [BetterBot Chat Dashboard](https://bettersupport.betterbot.ai/knowledge/bettertutorials?hsLang=en#betterbot-chat-dashboard)
    - [BetterBot OmniChannel Deployment](https://bettersupport.betterbot.ai/knowledge/bettertutorials?hsLang=en#betterbot-omnichannel-deployment)
- [BetterBot Integrations](https://bettersupport.betterbot.ai/knowledge/betterbot-integrations?hsLang=en)
- [TeamBetterBot](https://bettersupport.betterbot.ai/knowledge/teambetterbot?hsLang=en#main-content)

    - [Marketing Materials - Approved](https://bettersupport.betterbot.ai/knowledge/teambetterbot?hsLang=en#marketing-materials-approved)
- [BetterBot Onboarding](https://bettersupport.betterbot.ai/knowledge/betterbot-onboarding?hsLang=en)
- [BetterSupport](https://bettersupport.betterbot.ai/knowledge/bettersupport?hsLang=en)

[![Chill listening crop-3](https://bettersupport.betterbot.ai/hs-fs/hubfs/BB-logo-stacked-green-white-3.jpg?width=45&height=24&name=BB-logo-stacked-green-white-3.jpg "Chill listening crop-3")](http://betterbot.com)

BetterBot Knowledge Base

<https://www.facebook.com/BeeBeeTheBot/> <https://twitter.com/BeeBeeTheBot> <https://www.instagram.com/beebeethebot/> <https://www.linkedin.com/company/betterbot/> <https://www.youtube.com/channel/UCh7VnzpM0Uj4VFupG5h7-Tw>

Copyright © 2026, BetterBot