Use the instructions below to configure Instagram to route traffic to the community's BetterBot.
The instructions below demonstrate how to configure the community's Instagram account to route traffic to BetterBot.
CAMPAIGN Links in the BetterBot Dashboard
- Click on CAMPAIGN on the left-hand menu.
- There are a total of nine starting intents available to choose from.
- The most popular options are the WELCOME & SCHEDULE APPOINTMENT intents, but feel free to start the bot from any of these guided conversation flows.
- Copy the link by clicking the paperclip icon on the far right side.
Adding the Campaign Link to Instagram
- Navigate to the community's Instagram Account.
- Replace the website link with the desired BetterBot intent link.
- If the Instagram account is linked to Facebook, there is the option to set up an autoresponder using FB, as shown in the screenshot below:
- To add the bot link to the Instagram profile, open the Instagram app and head to the profile.
- Then select "Edit Profile".
- From there, edit the link that is in the "website" section.
Hit submit to save changes. 