---
title: Virtual Tours - Correct Formatting in the Bot
description: Various virtual tour links need to be reformatted in order to work correctly in the bot experience.
---

[Skip to content](https://bettersupport.betterbot.ai/knowledge/virtual-tours-correct-formatting-in-the-bot#main-content)

[Submit Support Ticket](https://bettersupport.betterbot.ai/knowledge/kb-tickets/new?hsLang=en)

![BB-logo-green-3.jpg\]](https://bettersupport.betterbot.ai/hs-fs/hubfs/BB-logo-green-3.jpg?height=40&name=BB-logo-green-3.jpg)

- [Default HubSpot Blog](https://betterbot-7078181.hs-sites.com/blog)

Open main navigation

Close main navigation

- [Default HubSpot Blog](https://betterbot-7078181.hs-sites.com/blog)
- [Submit Support Ticket](https://bettersupport.betterbot.ai/knowledge/kb-tickets/new)
- Betterbot.com

 Betterbot.com

 Welcome to BetterKnowledge Base

- There are no suggestions because the search field is empty.

1. [BetterKnowledge Base](https://bettersupport.betterbot.ai/knowledge?hsLang=en)
2. [BetterTutorials](https://bettersupport.betterbot.ai/knowledge/bettertutorials?hsLang=en)
3. [BetterBot Chat Dashboard](https://bettersupport.betterbot.ai/knowledge/bettertutorials?hsLang=en#betterbot-chat-dashboard)

# Virtual Tours - Correct Formatting in the Bot

## Various virtual tour links need to be reformatted in order to work correctly in the bot experience.

- **Matterports**  
    - The full link can be used as shown 
    - https://my.matterport.com/show/?m=fNZe15tdX88&play=1
- **Helix Media 360** 
    - The full link can be used as shown 
    - https://helixmedia360.com/Greystar/CW/SouthBay.html
- **LCP360 **  
    - https://v1.panoskin.com/?tour=**5e3967738888f6342d100434**
- **Realync** 
    - https://api.realync.com/if/TgRluaook
- **RoundMe** 
    - https://roundme.com/embed/285832/893905
- ****Vimeo**** 
    - https://player.vimeo.com/video/xxxxxxx
- **Zillow** 
    - https://www.zillow.com/view-3d-home/70472b80-ce3c-4761-b084-be855726b564
- ****YouTube**** 
    - Cannot use YouTube short links (https://youtu.be/c8k6jss7sb4)
    - https://www.youtube.com/watch?v=vxl3og4w4ru 
          - Automatically changes to below 
                  - https://www.youtube.com/embed/vxl3og4w4ru

- [BetterBot FAQs](https://bettersupport.betterbot.ai/knowledge/betterbot-faqs?hsLang=en#main-content)
  
  
  
  
  
    - [Types of Bots and Content Required](https://bettersupport.betterbot.ai/knowledge/betterbot-faqs?hsLang=en#types-of-bots-and-content-required)
- [BetterTutorials](https://bettersupport.betterbot.ai/knowledge/bettertutorials?hsLang=en#main-content)
  
  
  
  
  
    - [BetterBot Dashboard](https://bettersupport.betterbot.ai/knowledge/bettertutorials?hsLang=en#betterbot-dashboard)
    - [BetterBot Chat Dashboard](https://bettersupport.betterbot.ai/knowledge/bettertutorials?hsLang=en#betterbot-chat-dashboard)
    - [BetterBot OmniChannel Deployment](https://bettersupport.betterbot.ai/knowledge/bettertutorials?hsLang=en#betterbot-omnichannel-deployment)
- [BetterBot Integrations](https://bettersupport.betterbot.ai/knowledge/betterbot-integrations?hsLang=en)
- [TeamBetterBot](https://bettersupport.betterbot.ai/knowledge/teambetterbot?hsLang=en#main-content)
  
  
  
  
  
    - [Marketing Materials - Approved](https://bettersupport.betterbot.ai/knowledge/teambetterbot?hsLang=en#marketing-materials-approved)
- [BetterBot Onboarding](https://bettersupport.betterbot.ai/knowledge/betterbot-onboarding?hsLang=en)
- [BetterSupport](https://bettersupport.betterbot.ai/knowledge/bettersupport?hsLang=en)

[![Chill listening crop-3](https://bettersupport.betterbot.ai/hs-fs/hubfs/BB-logo-stacked-green-white-3.jpg?width=45&height=24&name=BB-logo-stacked-green-white-3.jpg "Chill listening crop-3")](http://betterbot.com)

BetterBot Knowledge Base

<https://www.facebook.com/BeeBeeTheBot/> <https://twitter.com/BeeBeeTheBot> <https://www.instagram.com/beebeethebot/> <https://www.linkedin.com/company/betterbot/> <https://www.youtube.com/channel/UCh7VnzpM0Uj4VFupG5h7-Tw>

Copyright © 2026, BetterBot