Users interact with the BetterBot chatbot on property websites or third-party listing platforms. When a user requests information, the chatbot collects their contact details and presents the following opt-in message: "BetterBot: By clicking 'Yes, I Consent,' you agree to receive SMS messages about your property inquiry, including appointment confirmations and follow-ups. Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe. See our Privacy Policy.
The user must click "Yes, I Consent" to opt in. Consent is never implied or pre-selected. BetterBot securely logs each opt-in event. All outbound SMS messages include opt-out instructions as as "You can opt out anytime by replying Stop".
The Private Policy is on the 'Bot' window on the chat itself, linking to https://www.betterbot.com/privacy-policy
1.) User presented with options on how to communicate.
2. User presented with opt-in language and must click," Yes, I consent" to be opted into SMS messaging.
3.) During an SMS conversation, user is first presented with a double opt-in message and required to reply START to initiate communications. Subsequently, user if provided instructions on how to opt-out and receive help information.
